Terms of Service
Welcome to Tevira. These Terms and Conditions govern your use of our website and the purchase of products from Tevira. By accessing, browsing or using our website, you agree to these terms. If you do not agree with any part of these Terms and Conditions, please do not use our website.
1. About Us
Tevira is a Sydney-based online jewellery brand offering thoughtfully curated, modern and timeless jewellery. Our collection is designed for women who love unique, elegant and effortless pieces for everyday wear and special occasions.
2. Use of the Website
You agree to use the Tevira website only for lawful purposes. You must not use our website:
- In any way that breaches applicable local, national or international laws or regulations.
- To send or distribute unauthorised advertising, promotional or spam material.
- To knowingly transmit, upload or distribute viruses, malicious code or other harmful programs or content.
3. Product Information
We make every effort to accurately display the colours, designs, sizes, materials and details of our jewellery. However, actual colours and appearance may vary slightly due to lighting, photography and individual screen or device settings.
All products are subject to availability. We reserve the right to limit product quantities, update product information or discontinue products at any time.
4. Pricing and Payment
All prices displayed on the Tevira website are listed in AUD (Australian Dollars) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice. Payment must be made at the time of purchase using one of the secure payment methods available at checkout.
5. Shipping and Delivery
We aim to process and dispatch orders as quickly as possible. Estimated delivery times are provided as a guide and may vary depending on your location and circumstances outside our control.
Tevira is not responsible for delays caused by Australia Post, courier companies or other third-party delivery providers.
Please refer to our Shipping & Delivery Policy for further information.
6. Returns and Refunds
We do not accept returns for change of mind. Returns and refunds may be accepted where an item arrives damaged, defective or incorrect.
If you experience an issue with your order, please contact Tevira Customer Care as soon as possible, preferably within 3 days of delivery, with clear photos and an unboxing video, where available.
Nothing in this policy limits your rights under the Australian Consumer Law.
7. Intellectual Property
All content on the Tevira website, including but not limited to our logo, branding, graphics, text, designs and original images, is the intellectual property of Tevira or used with appropriate permission.
Tevira content may not be copied, reproduced, distributed or used for commercial purposes without our prior written consent.
8. Limitation of Liability
To the extent permitted by law, Tevira will not be liable for indirect, incidental or consequential loss arising from the use of, or inability to use, our website or products.
Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded, including rights under the Australian Consumer Law.
9. Cookies and Tracking
We may use cookies and similar technologies to improve your browsing experience, understand how visitors interact with our website and improve our products and services.
By using our website, you acknowledge the use of cookies in accordance with our privacy practices.
10. Termination
We reserve the right to suspend or terminate access to our website or services where we reasonably believe a user has violated these Terms and Conditions or has engaged in unlawful, fraudulent or inappropriate activity.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions from time to time. Any changes will become effective once published on our website.
We recommend reviewing these Terms periodically to stay informed of any updates.